Frequently Asked Questions
Do I need a physician's prescription for physical therapy?
No, both North and South Carolina are direct access states, which allows physical therapists to be the first line of treatment for injuries. We are trained to perform evaluations that determine whether or not you are appropriately for physical therapy. If you are not appropriate for physical therapy and need a referral to a provider we can help you with that as well.
Do you take insurance?
We do not accept insurance. We utilize a cash-based payment model to allow for the best possible care without barriers from insurance companies. This also grants you full autonomy over your own care. We do take HSA AND FSA.
What if I need to cancel?
We require at least 24 hour notice if you need to cancel for any reason. We understand that things happen and this is not always possible and we will review every cancellation on a case by case basis if within 24 hours of your scheduled appointment. Please see our late, cancellation, and no show policy for more information.
What if I'm not sure what type of session I need?
Please reach out to us via email at adaptovercomeclt@gmail.com and we will help you determine the right session for you!
What if I don't see a day or time that works for me?
Please reach out to us via email and we will try our best to work with your schedule!
What is kinesiology tape?
Kinesiology tape is a therapeutic tape that is applied in purposeful ways to reduce pain, reduce swelling, provide support, improve performance, etc.
What is cupping?
Cupping involves placing cups on the skin and applying suction to improve blood circulation to the area thus possibly improving muscle tension and healing.
What is Theragun?
Theragun is a brand of percussive massage therapy gun. The Theragun uses rapid, repetitive pressure and vibration to reduce muscle soreness and improve mobility.